Customer Resources

Talk to a board-certified doctor 24/7/365

Getting better just got easier!

What is the difference between an in-network provider and an out-of-network provider?

If you have a WPS Health Insurance individual or small group health plan, you have access to telehealth services from Teladoc®. By phone or internet, you get 24/7 access to board-certified physicians. Video consultations are available from 7 a.m. to 9 p.m., seven days a week and phone consultations are available anytime. Whether you’re at work or at home, Teladoc physicians diagnose and treat most minor medical conditions and can prescribe medication.

Doctor visits via phone or internet, when YOU need them!
  • Talk to doctors without leaving your home or work
  • Reduce exposure to other illnesses by avoiding the waiting room
  • Avoid costly visits to emergency rooms and urgent care centers
  • Accessible via mobile app, computer, or phone
  • Consultations are $45 or less, depending on your plan

Who is eligible for telehealth services?

Any member with a metal-tier WPS health plan—individual or group*—can take advantage of Teladoc services!

Get started

All you need to do is register and activate your account. It’s easy!

  1. Log on to, or download the Teladoc Mobile App; choose Apple iOS or Android
    You can also call 800-Teladoc to speak with a representative who will assist you in setting up your account.
  2. Create a username and password.
  3. Welcome! The doctor will see you now

Connect with a doctor

After you complete your registration, you are ready to connect with a physician via internet or phone, anytime you need care!

What conditions can a Teladoc physician treat?

The on-call doctors can treat a variety of minor medical conditions, including:  
Allergies Colds and flu Insect bites Sore throats
Arthritic pain Diarrhea Pharyngitis Sports injuries
Asthma Headaches/migraines Rashes Sprains and strains (minor joint trauma)
Bronchitis Infections Respiratory infections Vomiting
Cellulitis Conjunctivitis (pink eye) Sinusitis And more!

Skip the drive, skip the waiting room … the doctor will see you NOW!

*This service is optional for large and self-funded groups. If you are a group leader for a large or self-funded group, check your policy or talk to an agent for more information on adding this great benefit for your employees.

Is your doctor in your network?